Why Does Anyone Need a Consultant or a Facilitator Anyway?
Don’t corporations, non-profits and governments have qualified people doing their jobs?
Yes, they do but many factors affect the functioning of the groups. Here are a few:
a) the need for personnel for specific periods of time or for specific tasks - They may need assistance during a temporary work overload or require unique expertise that is not needed on an on-going basis every day of the year so temporary assistance is the solution.
b) the need for fresh ideas – Often, employees are too close to the problem to understand all the ramifications. It makes sense to bring in someone from outside with competent problem-solving skills but not necessarily knowledge of the business. Such an individual can penetrate through a confusion and recognize the main issue and design a great solution.
c) internal politics - At times, the solution to a problem may actually be known but, for various political reasons, it cannot be presented by those who understand the problem. A consultant can be more impartial and less likely to be influenced by politics.
d) the need for maximum efficiency - All organizations need to run in as efficient manner as possible otherwise more efficient competition will eventually take over. Inefficiency leads to high costs, delays, low productivity and delays. A consultant can make recommendations independent of biases or territorial barriers.
e) need to train employees, clients and others associated with the organization – To stay competitive today, employers must continuously train their employees on leadership, organizational and planning skills, computer operation, time management, controlling stress, or new processes and procedures.
- lack of a written business plan or business plans which are not producing results
- unexplained low morale
- steady, constant increases in costs
- regular cash shortages
- overworked staff
- excessive rework without achieving objectives
- lack of positive change
What Does a Consultant Do?
A consultant gives advice or performs other services of professional or semi-professional nature in return for compensation. They are a resource to help solve problems or to overcome other types of challenge.
What Does a Facilitator Do?
Aren’t management and employees capable to facilitating? Yes, however, as in consulting, there are many factors which may warrant hiring an outside facilitator.
A facilitator helps effective communication to take place. Often, emotions can derail the best of intentions and people can wallow in ruts of circular discussions. Facilitators assists in keeping members of the group on target and moving towards the objective in practical, results-oriented ways.
Custom-designed workshop facilitation focuses what what a group needs to learn specific their particular issues and needs.
1. Facilitating- meetings, retreats, AGMs
2. General Management, Processes, Procedures and Operations Consulting
3. Training – custom-made group workshops, one-on-one training
3. Interim Services - fill leaves or departures
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